Between 2025-06-04 14:11 UTC to 17:18 UTC, we experienced delays in delivering emails for Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass, and Loom. The issue has been resolved and the service is operating normally.
Posted Jun 04, 2025 - 13:59 EDT
Investigating
We were experiencing cases of degraded performance for outgoing emails from Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Compass, and Loom Cloud customers. The system is recovering and mail is being processed normally as of 16:45 UTC. We will continue to monitor system performance and will provide more details within the next hour.
Posted Jun 04, 2025 - 13:17 EDT
This incident affected: Trello.com, API, Atlassian Support - Support Portal, Atlassian Support Ticketing, and Atlassian Support Knowledge Base.